Join Force Security as a full time Alarm and Video Surveillance Technician based in Niagara Falls and serving homes and businesses across Niagara, Hamilton and the GTA. Install and service modern alarm systems and smart camera systems with a Canadian family run company you can grow with.
Join Force Security as an Alarm & Video Surveillance Technician
We're hiring a full-time Alarm and Video Surveillance Technician based in Niagara Falls. You'll install and service alarm systems, security cameras, and smart home tech in homes and businesses across the Niagara Region, Hamilton, and the GTA.
This isn't a faceless corporate gig. Force Security is a Canadian family-owned company that's been protecting homes and businesses since 1988. You'll work with a local team that takes pride in clean installs, neat wiring, and actually helping people feel safe in their homes.
If you care about doing good work and want steady, full-time employment with a company that invests in its people, keep reading.
Why Build Your Career With Force Security
We're not a giant corporation. We're a local team that does great work and takes care of our people.
What You'll Actually Do Every Day
You'll be out in the field installing and servicing security systems in real homes and businesses. Some days you're wiring a brand new alarm panel in a Niagara Falls family home. Other days you're mounting 4K cameras at a Hamilton warehouse. Every job is different.
- Install and program alarm panels and PowerG wireless devices
- Set up CCTV and IP cameras, NVRs, and remote viewing apps
- Run and terminate Cat5e, Cat6, and other low voltage wiring
- Troubleshoot and repair existing alarm and camera systems
- Keep wiring neat, labelled, and easy to service on future visits
- Teach customers how to use their system and mobile app
- Maintain a clean work area at every single job site
This is not a security guard job. You're an electronic security technician. You install, program, and service alarm systems and camera systems. You work with your hands, solve problems, and leave every job site better than you found it.
The Quick Facts
Everything you need to know at a glance.
What You Bring to the Table
We're looking for someone who's good with their hands, shows up on time, and treats customers' homes like their own. Technical skills matter, but attitude matters more. Here's what we need.
- Valid G class driver's licence
- 1+ years of alarm technician or CCTV experience is preferred
- Comfortable with basic IP networking and remote access setup
- Able to use hand and power tools and work safely on ladders
- Bondable and insurable record
- Good communication skills and a professional attitude on site
Don't have alarm experience? If you're handy, motivated, and willing to learn, we want to hear from you. We've trained plenty of great technicians from scratch. If you have electrical, HVAC, or any low voltage background, you're already ahead of the curve.
Compensation
Pay range: $20 to $35 per hour based on your experience, skills, and ability to work independently. Technicians who can run jobs solo and handle complex installs earn at the top of the range.
You'll have steady local work all year long. No seasonal slowdowns. Security systems don't take summers off, and neither do we. You get paid training on the systems we use most and support from our in-house team whenever you need it.
This is a permanent, full-time position. Not a contract. Not a trial run. A real job with a real company that's been around since 1988.
Benefits
Your Work Environment
You'll start your day from our Niagara Falls base. From there, you're out in the field. Some days you're working in Niagara. Other days it's Hamilton, Halton, or the GTA. The variety keeps things interesting.
Regular hours are Monday to Friday, daytime. There's an occasional after-hours rotation for emergency service calls, but this is a day job. You're home for dinner.
- Field-based: You're on the road, not stuck behind a desk
- Service area: Niagara Region, Hamilton, Halton, and GTA
- Schedule: Monday to Friday, regular daytime hours
- After-hours: Occasional rotation for emergency calls
About our team: We're a tight-knit group. Our technicians help each other out, share tips on tricky installs, and actually enjoy the work. There's no corporate BS. Just good people doing good work.
We're Also Hiring: Office Administrator
Not everyone at Force Security climbs ladders. This role runs the front office that keeps the whole operation moving.
What You'll Actually Do
You're the first voice people hear when they call Force Security. When a customer needs service, wants a quote, or has a question about their alarm, you're the one who picks up, sorts it out, and gets it to the right person.
- Answer inbound calls and greet customers like a human, not a script
- Book service appointments and keep the technicians' schedule organized
- Keep customer accounts and work orders accurate and up to date in our systems
- Process paperwork for new installs, service calls, and monitoring accounts
- Follow up so nothing falls through the cracks
No security industry experience needed. We'll train you on everything: our software, our systems, how the alarm business works. What we can't train is reliability. That part you bring.
What You Bring to the Table
This job isn't complicated, but it matters. Every install, every service call, every monitoring account runs through the front office. We need someone the whole team can count on.
- You show up. On time, every day, no drama. The team plans around you
- You're organized. Details don't slip past you, and loose ends bug you until they're tied
- You're comfortable on a computer. Email, spreadsheets, and picking up new software without a panic
- You're a quick study. Show you once, maybe twice, and you've got it
- You're good with people. Friendly on the phone, patient with customers, clear in writing
The quick facts: Full-time, Monday to Friday, 9 to 5, at our Niagara Falls office on Stanley Avenue. Same benefits as our technicians: dental, extended health, vision, and life insurance, plus employee discounts and on-site parking. Pay depends on your skills and experience, and we'll talk real numbers at the interview. You're part of a family-owned company that's been here since 1988, and the owners know your name by day two.
Common Questions From Applicants
Straight answers to the things people actually want to know before applying.
Do I need alarm or CCTV experience to apply?
It's preferred, but not required. If you have experience with electrical work, HVAC, low voltage wiring, or any hands-on technical trade, you already have a solid foundation. We provide paid training on the specific systems we install. We've hired plenty of people with zero alarm experience who turned into great technicians because they were willing to learn and put in the effort.
Do I need to bring my own tools?
You should have your own basic hand tools (drill, screwdrivers, wire strippers, multimeter, etc.). We provide specialized equipment and test gear specific to the alarm and camera systems we install. If you're not sure exactly what you need, we'll go over the tool list during the onboarding process.
Is there a company vehicle?
Details about vehicle arrangements are discussed during the interview process. A valid G class driver's licence is required for this position since you'll be travelling to job sites across the Niagara Region, Hamilton, and the GTA daily.
What's the interview process like?
It's straightforward. You apply through the form on this page. If your background looks like a fit, we'll call you for a phone screen. Then you'll come in for an in-person interview at our Niagara Falls location. We're not looking for perfect interview answers. We're looking for people who are honest, reliable, and genuinely interested in the work.
What systems will I be working on?
Primarily DSC PowerG alarm panels and wireless devices, along with various IP camera systems (Dahua, Hikvision, and others). You'll also work with smart home devices like video doorbells, smart locks, and thermostats. We provide full training on everything. The security industry evolves fast, and we keep our team current on the latest technology.
How far will I need to travel for work?
Most of your work will be in the Niagara Region and Hamilton area. Some jobs take you into the GTA (Toronto, Mississauga, Brampton, Oakville, Burlington). You'll start your day from our Niagara Falls base. We try to schedule jobs geographically so you're not driving all over the map in a single day.
Ready to Apply?
Fill out the application form below, upload your resume, and our team will be in touch. No cover letter needed unless you want to include one.
844-360-1234Questions before applying? Give us a call.
