Security Systems in Kitchener-Waterloo: Detached Homes, Townhouses & Tech-Hub Businesses

Everything except the codes. The panel, the sensors, the sirens and any cameras stay put and stay yours. What changes at a turnover is who can arm and disarm the place. We set you up as the master user, issue every tenant a code of their own, and delete those codes the day a lease ends. No lock change, no reinstall, nobody sent out. Keep monitored smoke and CO detection on your account as well, so that duty doesn't ride on whoever happens to be living there.

Yes, and it's one of the most common calls we get in Kitchener. Wireless sensors, adhesive mounts, no drilling and nothing left behind. The panel and the sensors are yours, so when the lease ends the system leaves with you and we set it back up at the next address. Tell your landlord what you're doing. Most are glad to hear it, because a monitored unit is a better-protected unit and none of it touches their walls.

The district plan is about conserving the character of the buildings, which mostly means what people can see of them. A wireless system inside doesn't touch any of that. Sensors sit on the inside face of doors and windows, and the panel goes wherever you want it. Anything that has to live on the exterior, like a camera or a siren, we keep small, discreet and reversible, and we'd rather have the conversation with the City before we mount it than after. Upper Doon works the same way.

Give them a code instead. Smart locks and access control let every person carry their own credential, so the tenant, the cleaner and the contractor are all separate entries rather than three copies of the same key floating around. Codes can be scheduled, so a trades code works Thursday and stops working Friday. When somebody moves out you delete their code. That's the whole job. No locksmith, no rekeying, and you get a log of who opened the door and when.

The Ontario Fire Code calls for a working smoke alarm on every storey and outside every sleeping area of a dwelling unit. Carbon monoxide protection is required next to the sleeping areas wherever there's a fuel-burning appliance, a fireplace or an attached garage. In a rental that responsibility sits with you, not the tenant, and you're expected to test the alarms at the start of a tenancy and each year during it. Putting the smoke and CO detection on monitored fire protection gives you a record and gets Kitchener Fire dispatched even when nobody's home.

Not if you keep them outside and on shared ground. Driveway, exterior doors, a common entry, the bin and bike storage. Never inside a unit and never framed so it's logging who visits a private door. Put the notice in writing before anything goes up and put it in the lease for the next tenants. We mask the parts of frame that shouldn't be recorded, so a driveway camera watches your driveway and not the neighbour's living room window.

Yes, and it's mostly a question of where your space ends. Your suite door, your reception area, your server room and your stock are all fair game. Lobbies, corridors and the parking level normally belong to the landlord, so those go through property management. We run your business alarm on your own arming schedule rather than the building's, add credentials for staff and cleaners, and design the whole thing so it can be pulled out and re-installed when you take a bigger suite.

Usually, yes. Alarm takeovers are a big part of what we do, and a lot of Kitchener calls come from people whose provider changed hands without asking. ADT Canada and Vivint Canada both sit under TELUS now. We come out, look at what's on your walls, and tell you straight whether the panel will talk to our centre or whether a piece of it needs changing. Sensors and wiring usually stay right where they are. The look-over is free and there's no obligation attached to it.

The signal leaves your panel over cellular and lands at our ULC-certified monitoring centre straight away. A trained operator sees which zone tripped and calls your primary number. Give your verbal password and say it's a false alarm and we stand down. No answer, wrong password, or a confirmed emergency and we dispatch Waterloo Regional Police, Kitchener Fire or EMS depending on what type of alarm it was. Landlords can put themselves at the top of that call list, or the tenant, whichever makes sense for the property.

Yes. The panel has battery backup and talks to us over cellular, so it doesn't need your power or your internet to raise an alarm. That matters here because a winter ice storm can take out a Kitchener street for hours. Sensors stay armed, the panel keeps reporting, and the monitoring centre still gets the signal. Cameras with local recording keep writing footage as long as they've got power or backup at their end.

Often. Many insurers give a discount of 5-20% off the premium for a professionally monitored system, and ULC-certified monitoring like ours is the kind Canadian insurers recognise. We'll give you the paperwork showing what's installed and that it's monitored, which is what your insurer asks for. The discount varies by company, so ring yours and ask before you assume it. Landlords should check their rented-dwelling policy too, since the wording is often different from a homeowner policy.

Yes. Waterloo Region is regular territory for us, not somewhere we visit when a job is big enough to justify the drive. Our installers are working across Kitchener, Waterloo and Cambridge, which is why we can book a service call without you waiting weeks for someone to be in the area. Nobody is being flown in for your install.

All of those and the rest of the city. Bridgeport, Stanley Park, Doon and Doon South, Huron Park, Forest Heights, Country Hills, Fairview and downtown. We also cover the surrounding Waterloo Region, so if you own one place in Kitchener and another in Waterloo or Cambridge, both sit under the same account with the same people answering the phone.

It depends on the property and what goes into it, so there's no flat rate to quote you. A one-bedroom rental unit and a five-bedroom house with a detached garage are not the same job, and neither is a leased office suite. It comes down to how many doors and windows you want covered, whether cameras are in the mix, and which level of monitoring you pick. The assessment is free and there's no obligation, so the honest answer is to have us walk the property and put real numbers in front of you. Get in touch and we'll book it.